FAQ
FAQ
1. How often does The Archive Boutique open?
We work hard to curate our collection in a way that brings you the best brands for mind-boggling prices. Because we only want to bring you the best value, we don't have a set schedule for our releases, but our goal is to open our store at least twice per month. For the most up-to-date info on when our store is getting ready to open make sure to sign up for our email list and follow our social media.
2. What types of products do you sell?
We specialize in premium cosmetics, skincare, and fashion. Our collection includes brands and items that range from high-end beauty essentials to chic fashion pieces—with the main priority being that we're bringing you an unbelievable deal.
3. Are the products authentic?
Yes, all products sold at The Archive Boutique are 100% authentic. We carefully source and verify every item to ensure quality and legitimacy.
4. What does “limited quantity” mean?
Since our prices are deeply discounted compared to retail we are only able to obtain a limited amount of inventory. Each item's stock may range from 10-200 units and once they’re sold out, they won’t be restocked. This ensures that our customers are getting exclusive deals on rare finds.
5. Can I reserve items in advance?
Due to the limited nature of our stock, we do not offer reservations. Items are sold on a first-come, first-served basis when our shop opens.
6. Do you restock items?
We will not restock items in the same week of a release. Once a product is sold out it will be gone for good, but you may see it return in a future drop sometime in the future. This makes each week’s selection unique and allows you to try a variety of new brands.
7. How will I know when new items are available?
Sign up for our newsletter or follow us on social media to receive updates on our launches. We’ll notify you on what items are coming soon and when our store is live.
8. What is your return policy?
All orders have a 30-day return policy. The item can be returned for a refund or exchange of another available product. For more detailed information on how to return/exchange please visit our Return Policy Page.
9. How can I contact you?
If you have any questions or need assistance, please reach out to our customer service team at info@thearchive.boutique. We’re here to help!